EV Charging Complaint Management System

Submit and track your EV charging station complaints

Point your camera at the QR code on the charging station

The system will automatically detect and validate the charger ID

How to File a Complaint

1

Find Your Charger ID

Locate the QR code or Charger ID (CPID) on the EV charger. This unique identifier helps us track the specific charger.

2

Enter Charger Information

Either scan the QR code using our scanner or manually type the Charger ID in the form.

Scan QR Code
OR
Enter Charger ID
3

Select Issue Type

Choose the main category of your issue and then select the specific problem you're experiencing for faster resolution.

4

Describe the Issue

Provide detailed information about the problem you're experiencing to help our technical team resolve it quickly.

5

Submit and Track

Submit your complaint and save the tracking ID. You can use your phone number to check the status anytime.


Quick Tips

Before submitting: Check if you already have an active complaint for the same charger

Response time: Most complaints are addressed within 24-48 hours

Tracking: Use the same phone number to track all your complaints

Urgent issues: For safety concerns, also contact local authorities